Alvin Copeland brings over 30 years of experience dedicated to delivering results, driving continuous improvement, and helping his clients reach "Best in Class" performance. As a principal owner of Copeland Communications Group, L.L.C. in Cleveland, Ohio. He has assisted numerous companies in improving their operations and achieving certifications of ISO9001 and TS16949 Quality Management System Standards.

His career spans industries like design, manufacturing, distribution, and services. In roles such as Operations Manager, Plant Manager, and Business Owner, Copeland has gained a wide range of expertise, which he shares through engaging, practical training sessions. He is known for his clear and energetic approach to explaining complex concepts, consistently earning positive feedback.

Certified as an RAB/QSA Quality Management System Lead Auditor and Plexus Systems Master Trainer, Copeland continues to help clients improve their overall organizational performance through training, consulting, and auditing.

.Helen F. Copeland is a dynamic entrepreneur with a background in management and public relations. After working at the Cleveland Clinic Foundation, she founded Copeland Communications Group (CCG), where she helped others achieve their entrepreneurial goals. Known as the "Maven of Mentoring,” Helen mentors individuals and has been honored by organizations like United Way Services and the YMCA of Greater Cleveland.

With over 12 years of experience in public relations, she has worked with notable clients such as the American Red Cross, Corporate College, and the Cleveland Foundation.

Helen holds a bachelor’s degree in public relations from Ursuline College and enjoys studying the Bible, visiting museums, and hosting tea events. She lives with her husband Alvin, in Cleveland Heights, Ohio